Accessibility Statement

Ross Patient Advocacy LLC is committed to providing a public website and digital experience that are accessible to the broadest possible audience, including individuals with disabilities. Accessibility is an ongoing responsibility, and the practice will continue evaluating content, navigation, design, and linked service pathways as the website evolves.

1. Accessibility Standard

Ross Patient Advocacy LLC aims to align its public website with the Web Content Accessibility Guidelines 2.2, Level AA, where reasonably achievable. This statement describes an accessibility goal and ongoing process and should not be interpreted as a representation that every page, feature, document, or third-party platform has achieved complete or uninterrupted conformance.

2. Accessibility Measures

• Clear, logically ordered headings and page structures.
• Readable typography and appropriate spacing.
• Keyboard-based navigation.
• Meaningful alternative text for informative images.
• Descriptive link and button labels.
• Sufficient color contrast.
• No reliance on color alone to communicate essential information.
• Support for text resizing and zoom.
• Captions, transcripts, or alternatives where required.
• Review of forms, menus, and interactive elements.

3. Assistive Technology and Browser Compatibility

The public website is intended to function with commonly used desktop and mobile browsers, keyboard navigation, screen readers, browser zoom, text-resizing tools, and operating-system accessibility settings. Technology combinations vary, and identical performance cannot be guaranteed across every configuration.

4. Documents and Downloadable Materials

Ross Patient Advocacy LLC will make reasonable efforts to structure newly created public documents for accessibility. Some documents supplied by third parties may not be fully controlled or remediated. Visitors may request assistance or an alternative format.

5. Third-Party Platforms and External Content

Third-party platforms control their own source code, accessibility features, and digital content. When an external platform creates an accessibility barrier, Ross Patient Advocacy LLC will make reasonable efforts to help the visitor identify an alternative method of accessing the applicable service.

6. Secure Services and Alternative Assistance

Visitors who experience difficulty using scheduling, inquiry, enrollment, referral, payment, or portal features may contact the practice for assistance identifying an alternative method. Sensitive information should not be included in a standard email accessibility request.

7. Accessibility Feedback

When reporting a barrier, visitors may provide the page address or title, a description of the issue, device and browser information, assistive technology used, the information or service attempted, and a preferred response method. Technical details are helpful but not required.

8. Ongoing Review

Ross Patient Advocacy LLC may periodically review website themes, blocks, templates, page structures, navigation, images, alternative text, links, controls, documents, multimedia, third-party pathways, and reported barriers.

9. Changes to This Statement

This statement may be revised to reflect changes in website content, technology, accessibility practices, professional standards, or applicable requirements.

Contact Information

Ross Patient Advocacy LLC

info@rosspatientadvocacy.com
(801) 306-1886

This is a working website draft pending final legal review.